Learn more about treatment and important safety information.
No more clinic waitrooms. Or pharmacy pickups. Or awkward conversations.
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We’ll ask you some questions about your medical history, and your symptoms.
We carry most generic and brand name medication. If you’re not sure, our medical team can recommend one for you.
If applicable, we’ll ship your medication to your door, in a discreet package, for free.
Here's what our patients are saying.
At Felix, it’s our goal to make pricing as transparent and easy as the care we provide. Here’s how it works.
One of the treatments we offer is an orally administered pill that functions by preventing the conversion of testosterone into a follicle-shrinking androgen called dihydrotestosterone (DHT). Hair loss treatments can work to preserve hair and may even regrow hair.
The treatments we offer are generally recognized as the most effective therapy for treating thinning hair — otherwise known as male pattern baldness. Increased hair on the scalp can be seen within three months of starting treatment and longer-term studies have demonstrated increased hair on the scalp at 24 and 48 months with continued use. In one study, this drug was effective at stopping hair loss in 83% of men compared to 28% for the placebo group. Effectiveness only persists as long as the drug is taken. It typically works better to prevent further hair loss than to regrow lost hair.
As with any prescription medication, side effects may occur. For the vast majority of patients, this prescription treatment works without causing side effects. However, some men may experience a reaction. Read our important safety information to learn more about possible side effects. If you experience any side effects, talk to your healthcare practitioner.
When you complete an online visit for a hair loss treatment, we will ask all the relevant questions the healthcare practitioner needs to understand your alopecia and make the best decision. Also, if the healthcare practitioner needs further information, they will follow up via our secure provider/patient chat.
Hair loss medication filled via Felix has a starting cost of $41.23 per 30 pills. The price does not include the pharmacy fill fee and it will vary based on the drug chosen, the province it is shipped to, and the refill schedule chosen.
Medication coverage varies greatly between different plans, provinces and has specific criteria that determine eligibility. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before shipping your meds.
Yes, with Felix you can get treatment for certain types of hair loss online. Complete a short online assessment and review options. Once approved by the licensed healthcare practitioner, your medication will ship to your door.
To treat hair loss you can use several different topical and oral treatments, either alone or together. The best course of treatment for you will depend on the diagnosis of your hair loss condition. While androgenic alopecia, also known as male-pattern baldness, is one of the most common types of hair loss, there can be other underlying issues contributing to hair loss. A licensed Canadian healthcare practitioner can conduct some tests to determine if there is an underlying health issue that needs to be addressed. If not, then the most common treatments for male pattern baldness are minoxidil, also known as Rogaine, and prescription oral medications. There are also medical interventions, like hair follicle transplants and laser therapy, that can be effective. Your healthcare practitioner can go over the different options with you, comparing things like price and other factors that may influence your decision. However, the good news is that there are a variety of treatment options available for hair loss. Many people have success with the most common treatments.
There is no cure for hair loss because the mechanisms by which the best treatments for thinning hair work aren’t entirely understood. Hair loss is part of a complex interconnected system in the body, and we understand that hormones play a major role, especially the hormone DHT. It’s not as simple as tweaking a person’s hormones to achieve a full head of hair. Two of the best treatments for hair loss, minoxidil and oral medication, were both accidental innovations in the field of hair loss treatment. While discovering the cure for hair loss would be exciting news for billions of people, for now, we have to work with the available treatments, which can still be very effective at keeping hair loss at bay. However, with both, the results only last as long as the treatment is being used.
The best place to go for hair loss is, firstly, a licensed healthcare practitioner. That’s because they will be able to determine if you are experiencing androgenic alopecia, also known as male-pattern baldness, or if you might have an underlying health condition that is contributing to hair loss and that needs to be addressed first. When you first go in, they may ask about your diet and lifestyle, hair styling routine, stress levels, and other factors that may impact your hair. They will also ask about your family history, including whether hair loss was experienced by your parents and grandparents. A blood test is also typically used to determine if some underlying medical disorders or diseases need to be treated. The healthcare practitioner may pull out a few strands of hair to determine what stage of hair loss you’re at, and they may even conduct scalp biopsies to reveal if there is an infection that is contributing to the hair loss. These assessments will determine the best course of action, and if they find that you have male pattern baldness, they can also prescribe a widely used and effective treatment.
The provider to see for hair loss is, firstly, a family doctor or nurse practitioner. A primary care provider will be able to diagnose most hair loss conditions and can carry out initial assessments, after which they may refer you to a dermatologist who can offer a range of treatments. Alternatively, if other treatments aren’t needed but you’re dealing with male-pattern baldness, they can prescribe or recommend appropriate treatments. You can also have an online visit through a platform like Felix, where you’ll go through an assessment that will be reviewed by a licensed Canadian healthcare practitioner before they prescribe you a treatment. Since understanding your underlying health conditions is important before a licensed healthcare practitioner can prescribe a treatment for hair loss, you’ll also have to get a blood test done in advance of getting a prescription. Once you have your prescription through Felix, it’s good for up to a year, and you can have your hair loss treatment mailed to your home at an interval that works for you. If you already have a prescription for finasteride, you can transfer this over to Felix and skip the trips to the pharmacy to refill your prescription.
We're supported by some of Canada's leading licensed healthcare practitioners.
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Finasteride is used to treat male pattern baldness (androgenetic alopecia) at the crown and in the middle of the scalp. It should be used by adult men only; women and children should not use this medication. Finasteride is not approved for the prevention of prostate cancer. It may slightly increase the risk of developing a rare but very serious form of prostate cancer. Talk to your doctor about the benefits and risks.
Finasteride works by decreasing the amount of a natural body hormone (DHT). Decreasing the amount of DHT leads to increased hair regrowth and slower hair loss. Hair growth on other parts of the body is not affected by finasteride
Read the Patient Information Leaflet provided by your pharmacist before you start taking finasteride and each time you get a refill. If you have any questions regarding the information, consult your doctor or pharmacist. Take this medication by mouth, with or without food, usually once daily, or as directed by your doctor. If the tablet is crushed or broken, it should not be handled by a woman who is pregnant or by a woman who may become pregnant.
Use this medication regularly in order to get the most benefit from it. Remember to use it at the same time each day. It may take up to 3 months to notice a benefit. You must continue to take this medication to maintain your hair growth. When you stop taking finasteride, any gain in hair quantity is generally lost within 12 months. Inform your doctor if your condition persists or worsens.
Decreased sexual ability/desire may occur. In some men, this medication can decrease the amount of semen released during sex. This is harmless, but has continued in some men even after stopping treatment. If any of these effects persist or worsen, notify your doctor or pharmacist promptly. Remember that your doctor has prescribed this medication because he or she has judged that the benefit to you is greater than the risk of side effects. Many people using this medication do not have serious side effects.
Tell your doctor right away if any of these unlikely but serious side effects occur: lump in the breast, nipple discharge, breast enlargement/tenderness/pain, pain in the testicles, inability to urinate.
A very serious allergic reaction to this drug is unlikely, but seek immediate medical attention if it occurs. Symptoms of a serious allergic reaction may include: rash, itching/swelling (especially of the face/tongue/throat), severe dizziness, trouble breathing. This is not a complete list of possible side effects. If you notice other effects not listed above, contact your doctor or pharmacist. Call your doctor for medical advice about side effects. You may report side effects to Health Canada at 1-866-234-2345.
Before taking finasteride, tell your doctor or pharmacist if you are allergic to it or if you have any other allergies. This product may contain inactive ingredients, which can cause allergic reactions or other problems. Talk to your pharmacist for more details. Before using this medication, tell your doctor or pharmacist your medical history, especially of: liver disease, prostate cancer, infections, urinary problems.
Finasteride should not be used by children. The drug can be absorbed through the skin. If the film coating of the tablet has been broken or the tablet crushed, it should not be handled by a woman who is pregnant or planning to become pregnant. Exposing a developing male infant to finasteride can result in abnormalities of the genitals. This medication should not be used in women, especially during pregnancy or breastfeeding. It may harm an unborn or breast-feeding baby. Consult your doctor if you have any questions about this medication.
Your healthcare professionals (e.g., doctor or pharmacist) may already be aware of any possible drug interactions and may be monitoring you for it. Do not start, stop, or change the dosage of any medicine before checking with them first. Before using this medication, tell your doctor or pharmacist of all prescription and nonprescription/herbal products you may use.
This medication can affect the results of the blood test used to detect prostate cancer (prostatic-specific antigen or PSA levels). If you have a PSA test done, make sure laboratory personnel and your doctors know you use this drug.
This document does not contain all possible interactions. Therefore, before using this product, tell your doctor or pharmacist of all the products you use. Keep a list of all your medications with you, and share the list with your doctor and pharmacist.
If someone has overdosed and has serious symptoms such as passing out or trouble breathing, call 911. Otherwise, call a provincial poison control centre right away.
Do not share this drug with others. Follow your doctor's instructions for examining your breasts and testicles, and report any lumps right away.
If you miss a dose, take it as soon as you remember. If it is near the time of the next dose, skip the missed dose. Take your next dose at the regular time. Do not double the dose to catch up.
Store at room temperature between 15-30 degrees celsius away from light and moisture in a tightly closed container. Do not store in the bathroom. Keep all medicines away from children and pets. Do not flush medications down the toilet or pour them into a drain unless instructed to do so. Properly discard this product when it is expired or no longer needed. Consult your pharmacist or local waste disposal company for more details about how to safely discard your product.
This is a summary and does not have all possible information about this product. This information does not assure that this product is safe, effective, or appropriate for you. This information is not individual medical advice and does not substitute for the advice of your healthcare practitioner. Always ask your healthcare practitioner for complete information about this product and your specific health needs.
